Client Experiences
What senior leaders say about the work
Kindrix works with a small number of leaders at any one time. The accounts here reflect what that relationship has been like from the leader's side.
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From the reading room
David Liang
Managing Director · Financial Services, Singapore
"The Reading Room Hour was something I was sceptical about beforehand. Ninety minutes felt short for a question I had been carrying for months. But the written reflection that arrived a week later gave me a different angle on it that I had not seen — not because the adviser told me what to do, but because the process of articulating it clearly seemed to change how I held it."
April 2025 · Reading Room Hour
Shalini Rajendran
Chief Executive · Technology Group, Singapore
"We submitted a strategy paper for the board that had been written over several weeks by a small team. The Annotated Review took us through the document with a level of attention we had not given it ourselves. Some of the observations were uncomfortable. All of them were useful. The final version was substantially clearer."
March 2025 · Annotated Review
Benjamin Chan
Senior Partner · Professional Services, Singapore
"I came to Kindrix during a firm transition that had become more complicated than I had anticipated. The Archive Companion engagement gave me a structured way to think through it over several months rather than in a series of urgent reactions. The written record turned out to be something I returned to regularly, even between sessions."
January–March 2025 · Archive Companion
Marcus Okafor
Regional Director · Infrastructure, Singapore
"What I noticed most about the Kindrix approach was the absence of prescription. There was no framework being imposed. The questions asked were genuinely curious ones. By the end of the session I had a clearer sense of what I actually thought, which was the thing I had come for."
February 2025 · Reading Room Hour
Anita Tham
Chief Executive · Consumer Group, Singapore
"The investor memorandum we submitted for review came back annotated more carefully than I had expected. The comments were line-specific, reasoned, and honest about where the argument was weak. That kind of honesty is harder to find than it sounds."
March 2025 · Annotated Review
William Ng
Managing Director · Private Equity, Singapore
"I had worked with management consultants extensively before Kindrix. The difference was that here I was not being told what the data said. I was being accompanied through my own thinking on something that mattered. It is a different kind of useful."
April 2025 · Archive Companion
Case Studies
Selected client journeys
Archive Companion · 9 months
A chief executive through a capital raise and organisational restructure
Challenge
The leader was managing a capital raise while simultaneously navigating a leadership succession at the senior level, and found that the two pressures were affecting her ability to think clearly about either one.
Approach
Monthly sessions allowed the two threads to be examined separately and then together. The written record tracked how her thinking on succession evolved across the months, distinct from the capital raise pressure.
Outcome
By month six, she had reached a considered position on the succession question. The remaining three months were used to think through the communication and transition process. Both matters concluded within the engagement period.
Annotated Review · 4 weeks
A board memorandum for a major strategic acquisition
Challenge
The management team had written a memorandum recommending a significant acquisition. The document was technically thorough but had been written by people who were already persuaded. It needed a sceptical reading before the board saw it.
Approach
The annotated review identified three areas where the recommendation rested on assumptions that had not been made explicit. The two discussion sessions allowed the team to examine these and decide how to address them in the final version.
Outcome
The revised memorandum addressed the assumptions directly, which the board found strengthened the case. The acquisition proceeded. The management team has since used the Annotated Review format for two subsequent board papers.
Reading Room Hour · Single session
A senior partner deciding whether to leave a long-standing firm
Challenge
A senior partner had been at the same firm for eighteen years and was facing a decision about whether to remain. The question had not yet found its proper shape — it was entangled with questions of identity and loyalty that made it difficult to examine directly.
Approach
The ninety-minute session made no attempt to answer the question. It attempted instead to separate its strands: professional, relational, and personal. The written reflection mapped these and offered two considerations for continued thinking.
Outcome
The leader later said that the reflection had helped him see that what he was actually uncertain about was not the decision itself, but a particular relationship within the firm. Having named that, he was able to address it directly over the following months.
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Contact details
Telephone
+65 6172 5847Address
2 Shenton Way, #18-06Singapore 068804
Office Hours
Mon–Fri, 9:00 am – 6:00 pm SGT
Practice Credentials
Numbers and recognition
7+
Years in practice
80+
Engagements completed
94%
Return or referral rate
12
Industries served
SIAC Affiliate Member
Singapore Institute of Advisers & Consultants, since 2020
PDPA Compliant
All personal data handled under Singapore's Personal Data Protection Act
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