Privacy Policy

1. Who we are

Kindrix is a private consulting practice operating from 2 Shenton Way, #18-06, Singapore 068804. We are the data controller in respect of the personal data described in this policy.

2. Personal data we collect

We collect personal data in the following circumstances:

• Name, email address, and telephone number submitted through our contact form
• Information voluntarily shared during initial enquiry conversations
• Technical data collected automatically via cookies and analytics services (see section 5)

We do not collect sensitive personal data (such as health, financial, or identity documents) through our website. Any such information shared in the course of an engagement is handled under the terms of the engagement agreement.

3. Legal basis for processing

We process personal data on the following bases:

• Consent — where you have submitted a contact form or agreed to cookies
• Contract — where processing is necessary to fulfil an engagement agreement
• Legitimate interests — where we have a reasonable business interest, such as responding to an enquiry, that does not override your rights

4. How we use your data

• Responding to enquiries submitted through the contact form
• Delivering and administering consulting engagements
• Maintaining internal records as required for business purposes
• Improving the performance and usability of our website

We do not use your personal data for marketing communications without your explicit consent, and we do not sell or transfer your data to third parties for commercial purposes.

5. Cookies and analytics

Our website uses cookies to support basic functionality and to understand how visitors use the site. For full details of the cookies we use, please see our Cookie Policy. You can manage your cookie preferences at any time through the cookie settings on this site.

6. Data retention

We retain personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact form enquiries that do not result in an engagement are retained for up to twelve months. Engagement records are retained for seven years after the conclusion of the engagement, in accordance with Singapore business record-keeping requirements.

7. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, or loss. These measures include encrypted storage, restricted access controls, and regular review of our data handling practices.

In the event of a data breach that is likely to result in significant harm, we will notify the Personal Data Protection Commission (PDPC) and affected individuals in accordance with the PDPA's mandatory breach notification requirements.

8. Third-party services

We may use third-party services that process data on our behalf, including analytics providers and email service providers. These parties are required to process data only in accordance with our instructions and applicable data protection law. We do not currently use advertising networks or social media tracking pixels on our website.

9. Third-party links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Children

Our services are directed at senior business leaders. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us at [email protected] so that we may delete it.

11. Your rights under Singapore PDPA

Under the PDPA, you have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent to data processing (where processing is based on consent)
• Lodge a complaint with the Personal Data Protection Commission at pdpc.gov.sg

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days of receiving a valid request.

12. Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website following a material change constitutes acceptance of the updated policy.

13. Contact

Data controller: Kindrix
2 Shenton Way, #18-06, Singapore 068804
Email: [email protected]